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Why is Knowledge Management so Important?
  • Gartner
    • Businesses that adequately manage and leverage [knowledge] will see as much as a 30% improvement to their bottom line
  • National Research Firm believes it increases:
    • The value of existing information assets
    • Retention of employee expertise
    • Ability to adapt to market changes
  • InfoWorld
    • Intellectual property is the core asset of a business
    • The speed of learning is just as crucial as the content
  • John Seely Brown, Chief Scientist Xerox PARC
    • "Companies need to learn faster than their competitors, to share that learning faster than their competitors, and to engage in constant reflection and experimentation with what they have learned to stay ahead of their competitors"
  • David Teece, PhD, of the University of California
    • Knowledge, competence and related intangibles have emerged as the key drivers of competitive advantage in developed nations
  • Peter Drucker
    • The most valuable asset of a 21st-century institution, whether business or non-business, will be its knowledge workers and their productivity
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