Do your employees or customers have difficulty in locating a "knowledgeable" expert or someone who might have solved a similar issue in the past?

• A significant increase in your headcount due to growth or acquisition, or even a loss of personnel due to various factors, may produce this result.
• Your "experts" may find it difficult to locate others with similar interests and experience to share and develop their ideas and "non-experts" may be unable to find the expertise needed to help solve problems.
• Solutions may include building Communities of Practice (experts) or implementing electronic expertise management tools.
• ITI can help you:
  • Assess your current expertise mapping.
  • Implement Communities to allow your organization’s expertise to be located and leveraged.
  • Design project closeout Time Capsule^SM or employee exit knowledge-capture processes.

Contact ITI Associates by e-mail (info@iti-associates.com) or phone at 910-603-5100 to learn more about how this potential solution could address your business knowledge issue.